WhiteCoatGuru
UG·MBBS PG·MD/MSSS·DM/MCh
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Terms of Service

Last updated: 6 October 2026

1. Acceptance of These Terms

By accessing whitecoatguru.in and purchasing a report or service, you agree to these Terms of Service.

2. About WhiteCoatGuru

WhiteCoatGuru provides a personalised, evidence-backed NEET UG MBBS counselling strategy report based on your submitted profile, official counselling rules, historical allotment data, seat matrices, fees, and your stated family priorities. The NEET UG report has no live consultation, phone call, or free counselling component — it is digital, order-based, and reviewed by our team before delivery. For NEET PG candidates, WhiteCoatGuru also offers the paid PG Query Advisor described in section 10.

3. Eligibility and Minors

If you are under 18, a parent or legal guardian must complete the registration and payment on your behalf, and is responsible for the accuracy of all information submitted.

4. The Service

Complete the student profile form → complete payment via Razorpay → your profile is reviewed and analysed → you receive your personalised report by email. Full inclusions and exclusions are listed on the Pricing section of the homepage and incorporated into these Terms by reference.

5. Payment

All payments are processed by Razorpay, in Indian Rupees. WhiteCoatGuru does not receive or store your card, UPI, or bank details.

6. Delivery

Reports are delivered digitally to the email address you provide. The delivery timeline begins only once payment is confirmed and your detailed profile is submitted completely — target turnaround is 3-5 days; if information is incomplete, the clock restarts once the missing details are received.

7. Important — What This Report Is, and Is Not

  • WhiteCoatGuru is an independent, unofficial guidance service. It is not affiliated with the National Medical Commission (NMC), the Medical Counselling Committee (MCC), any State Directorate of Medical Education (DME), or any official NEET-UG counselling authority, unless separately and formally stated.
  • Your report is an evidence-backed strategy document based on official rules, historical allotment data and seat matrices. It is a decision-support tool, not a prediction, guarantee, or assurance of admission to any college, course, or quota.
  • Counselling rules, seat matrices, cutoffs, and quota policies can change, sometimes during a single counselling cycle. You are responsible for verifying current information with official sources before making any counselling decision.
  • All final choice-filling, seat acceptance, and counselling decisions are made solely by you.

8. Accuracy of Information You Provide

The quality of your report depends entirely on the accuracy and completeness of the information you submit, including your scorecard and stated preferences.

9. Refunds and Cancellations

See the separate Refund & Cancellation Policy for full terms.

10. NEET PG Query Advisor (₹1,500)

  • What it is: a paid, one-to-one call with a WhiteCoatGuru advisor about the NEET PG counselling question you submit (for example branch vs college, MD/MS vs DNB, fees or bond, or choice order), followed by a short written Rank Decision Note summarising the options discussed, the main trade-off, what still needs checking, and your next step.
  • Fee and booking: the fee is ₹1,500, paid through Razorpay. You first submit the request form, then pay. Our team then contacts you on the mobile number you provided to arrange a time for the call. Please use the same mobile number on the payment page so that we can match your payment to your request.
  • What it is not: the advice is guidance based on official NBEMS results, historical MCC allotment data and the counselling rules available at the time. It is not a prediction, guarantee, or assurance of any seat, branch, college, or quota. WhiteCoatGuru is not affiliated with NBEMS, NMC, MCC, or any state counselling authority.
  • Your decisions: all choice-filling, seat acceptance and counselling decisions are made solely by you. Verify current rules, seat matrices, fees and bond conditions with the official sources before acting.
  • Your information: the usefulness of the call depends on the accuracy of the AIR, category, quota and other details you provide.
  • Refunds and cancellations: for any refund or cancellation request, email whitecoatguru@gmail.com with your payment ID. Approved refunds are processed to the original payment method via Razorpay.
  • Rank Decision Note: licensed to you for personal, non-commercial use, on the same terms as section 11.

11. Intellectual Property and Permitted Use

Your report, and any Rank Decision Note, is licensed to you for personal, non-commercial use by you and your family. You may not resell, redistribute, publish, or share your report with third parties.

12. Limitation of Liability

To the maximum extent permitted by law, WhiteCoatGuru's total liability to you for any claim arising from your use of the Site, a report, or the PG Query Advisor is limited to the amount you paid for that report or service. WhiteCoatGuru is not liable for any indirect or consequential loss, including loss arising from counselling or admission outcomes.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana.

15. Contact

For questions about these Terms, contact whitecoatguru@gmail.com.